We are proud of what we have achieved for our customers and value their feedback as it helps us with our own continuous improvement. Here is what they have said...
The training was well paced and has proven very useful in terms of personal development and team development. The skills I learned I use daily and my own and my teams performance have improved immensely. We now have the highest NPS (customer satisfaction measure) in the region, Scotland and Northern England.
Ian Hall, Team Leader and Customer Service Advisor, Autoglass, Oban,
I would recommend colleagues to attend these courses because they enable true reflection of ones leadership style and performance. This is important in securing high levels of personal performance. The courses will also be very useful to either new leaders or those who require support in their role. This is where I feel schools could benefit from tailored courses for some leaders.
Fraser Turnbull, Deputy Headteacher, Whickham School, Gateshead
A really insightful course which teaches you to become more efficient in the work place and in life! I would recommend this course to anyone who is willing to change for the better!
Natasha Redford, St David's Vets
“Regarding the cadre development events, your personal perception, persuasion and power of communication has been truly invaluable and catalysed both the Officer and Senior Rate cadres into positive thought, improved self belief and greater focus. It helped my own perception and efforts to revitalise their outlook and has been great for retention and proactivity. Perhaps the greatest compliment from all concerned was, "When is he coming back?"”."
Duncan Young, Executive Officer, HMS Calliope,
I thoroughly enjoyed the leadership course, it helped me look at how I was working as a team leader and allowed me to address the issues that had arisen at work and then work through ways to pre-empt and rectify any future problems. I was able to relate my work situation with every part of the course and this allowed me to fully participate in the day and gain a great deal from the course. I would recommend the course to any newly promoted leader.
Sophie Oram, Dispensary Supervisor, St David's Poultry Team Ltd
Thanks to a Sampson Hall course on speaking in public, I came away with some amazing tips and techniques that I was able to put into practice the following week at an all day workshop I was delivering. Result? Great feedback from delegates, I gained a new confidence and even enjoyed myself. Plus I now have a toolkit to remind me how to prepare and conquer the nerves for future events. Highly recommended.
Jane Blanchard, Blanchard Media Ltd.,
Sampson Hall workshops are informative & fun. They will change the way you think at work & in life!
Lisa McGill, EOS HR Manager,
“My sessions to date with Dave have been excellent in identifying, understanding and utilising specific personal development tools and concepts. Under Dave's tuition I have been able to progress quickly and begin to effect increasingly positive outcomes within all aspects of life. Thanks for the sessions Dave”
Andy Smith, Head Strength and Conditioning Coach, Newcastle Falcons
"I have just taken part in a workshop run by Phil on effective communication skills and I want to record here how much value he gave us all. I was amazed by how much Phil crammed into 2 hours and by the number of light-bulb moments that I had! Phil is clearly hugely experienced at what he does and offers a fount of knowledge and, just as importantly, great stories and examples to make it all stick. If you get the opportunity to join one of his seminars or courses, I would strongly recommend that you do so!"
Julia Bramble, Business Growth Advisor Exeter and North Devon,
Phil Sampson is a compelling presenter with a vast knowledge in the field of Business Strategy. He brings boundless energy and will challenge you to transform your business into a strategically focused entity.
Andy McCreadie Director, Sandler Training ,
“I attended seminars run by Dave on leadership, and also received one to one coaching on interview skills, in an effort to gain a competitive advantage prior to undertaking a series of job interviews. Dave provided me with an extensive skill set which enabled me to state manage before, communicate effectively during, and gain constructive feedback after each interview. The business skills and mentality I developed with Dave & Phil helped me to secure a position with one of the largest real estate advisers in the world, when recruitment numbers were at there lowest for 20 years, and I would have no hesitation in recommending Dave and SampsonHall to any of my colleagues or clients.”
Matthew Sampson, Surveyor, Cushman and Wakefield
“A thought provoking session held by two gentlemen who are clearly experts in developing leaders! Very engaging and packed with references to personal experiences and real life scenarios.”
Lewis Trevellyan (Surveyor, Cushman & Wakefield),
I would thoroughly recommend Sampson Hall as training providers. Their confident practical style allows for effective interesting learning. The course content was excellent and I really felt that in the two half day sessions I had come a long way and was certainly more confident.
Kerry Davidson, St David's Practice Manager,
The importance of planning for action was communicated clearly and emphatically by Phil Sampson during our Action Planning seminar. SampsonHall bring sound experience of strategic and tactical thinking to bear on your business.
Dr John W Lewis, Director at Holosoft,
In my new role as a manager of a team I found it difficult to assess how to approach various issues which naturally occur when a group of very different people are put together. I fully believed that I was not a natural team leader and was sceptical that I could ever learn to become one. Left to my own devices I would have carried on in insecurity and confusion but my experience at Sampson Hall’s leadership training day helped me to realise that I already had a lot of the qualities required and with their help and guidance I can approach the challenges with confidence and help my team to realise their full potential..and enjoy doing so!
Margaret Hardy, Veterinary Surgeon, Dungannon
“As a team leader the models used were very relevant and the practical exercises strengthened the learning. The day was excellent – great teambuilding exercises.”
Kelly Grady, Sales Manager, SAGE UK,
Motivational, inspirational and thought provoking, I have attended 2 courses now and am really thinking about some serious life changes.
Paula Rogers, St David’s Farm & Equine Practice
“So far, I've used Dave's team only once. I gave them a last minute, and fairly vague brief. And it was for help with a very senior team. Their response was great; immediate, positive, energetic, but probing and at no time trying to push preconceived ideas or an off-the-shelf solution. Their delivery matched that first impression. Dave and his team were flexible - right up to the last minute. They found a nice balance of being respectful, encouraging and demanding - a crucial characteristic when dealing with senior teams. I'm looking forward to an opportunity to work with them again.”
Andy Blanshard, Director, Blanshard Macpherson Ltd
Phil Sampson and Dave Hall provided an excellent Team Cohesion package for the Newcastle Falcons prior to the season which helped the team get off to a good start. The package allowed the team to develop a common vision and establish a true identity as well as exposing some of the players to the reality of their position both individually and as a unit.
Steve Bates, Former Director of Rugby, Newcastle Falcons and England Saxons Head Coach,
Having attended a recent Established Leaders Course I can highly recommend it to anyone thinking about leadership or involved already in a leadership situation. Dave and Phil are excellent communicators and with the use of their personal experiences they make the day challenging, entertaining and fun. No matter what your background or business the day will bring benefits for years to come.
Phil Goodson, www.savingsunlimited.co.uk,
The Security Association for the Maritime Industry (SAMI) is a global organisation which is the security focal point for the maritime industry. Its membership represents companies working in maritime security and related industries. The organisation has experienced rapid growth, and as part of this development turned to Sampson Hall for guidance and training to ensure that the culture, strategy and approach within SAMI was sustainable, coherent and supportive of the overall aims. A notable success in the wake of the training has seen SAMI awarded the Lloyd’s List “Newsmaker of the Year” 2012 award, and Sampson Hall played a part in this success, through their unique approach to management training and their focus on ensuring that good leaders make great decisions.
Peter Cook Founder & Security Director SAMI,
I am happy to recommend the business coaching, well-presented and excellent content, which will make a real difference to any business, no matter how small. It was a day well spent, and I look forward to reaping the rewards.
Margaret Large, Director Large Chartered Accountants,
It is evident that Sampson Hall have a wealth of experience between them from both their employments and other life connections and charity work and use this to excellent effect both to drive their presentations but also in delivering solutions – drawn-out from the attendees – in a very comprehensible fashion. There is no pretence and their capability of listening and summarising demonstrates thorough understanding of the issues needing to be addressed and the direction forwards for the organisation which has benefited from the day. I should gladly recommend them and indeed would have no hesitation in considering other sessions for other purposes and businesses with which I am connected.
Philip Milton, DipFS CFP FCIB FPFS,
We were already close as a football team but working with Sampson Hall has allowed us to look at our team dynamics in a completely different way and examine how we work in pressure situations.
Chris Hood, Director of Rugby, Gateshead Thunder Rugby League,
Running a National Accountancy Franchise I help Franchisees develop their Accountancy Practice and was AMAZED by the difference Sampson Hall made in helping our Franchisees to develop their business. Sampson Hall took the time to encourage special skills that are so valuable when growing a company from scratch. And here I thought I knew it all...... I'm definately going to include Sampson Hall's Leadership, Coaching and Mentoring modules in all our future events. I guess even an old dog can learn new tricks!
Ian White, Chairman, abacus Franchising Company,
Sampson Hall take leadership perspectives and experiences honed in the most demanding circumstances as marines and bring them to leadership contexts in the private and public sector to challenge Leadership Teams to reappraise their strengths and weaknesses to help them plan more rigorously for the changes and challenges that lie ahead.
Malcolm Kirtley, Deputy Headteacher, Whickham School, Gateshead
Some very interesting leadership models to understand and apply and new approaches to the challenges of leadership which even the more experienced and well-trained may not have come across before.
Neil Morrison, Head Teacher, Queen Elizabeth High School. Hexham,
Phil recently hosted a seminar at a Business Network SW event on Improving your people power. The session was brilliant and full of great examples that you could readily take into your business. Phil covered three leadership lessons and a business audit all helping to identify and explore new opportunities. The session was delivered with expert knowledge, humour, participation from all attendees and really showcased the talents of Sampson Hall. I would thoroughly recommend Sampson Hall for developing your leadership skills!
Sean Humby, Owner Business Network SW,
I really enjoyed the whole day – I’ve attended coaching courses before and this was definitely one of the best.
Maria Crow, Team Leader, TAS Software,
Thank you very much for an excellent Leadership Training Day at Lumley Castle. The course enabled me to reflect upon and evaluate my own leadership and it provided us with some very good tools which we can use for school improvement this year.
Alan Hodgson, Head Teacher, St. Joseph's RC Middle School, Hexham
I would whole heartedly recommend the Leadership course to anyone who wanted to improve their leadership skills, I found my confidence has improved as I now feel I have the tools required to lead and make decisions in an effective way. I also believe the course has helped me in my personal life as well as my professional life as the methodology described and illustrated can be applied in so many different situations. The course has left me feeling recharged and revitalised which can only be beneficial to myself, my colleagues and my employer. I look forward to attending more Sampson Hall courses in the future.
Colleen Owens, St Davids Vets Dungannon ,
As an Assistant head teacher in a relatively large comprehensive school this course was very different to any others I have attended. It was delivered by two individuals who have been at the sharp end of leadership, They challenged my understanding of leadership in a positive way, which has allowed me to evaluate my own effectiveness and management implementation. The 'leadership tools' are a great success and after course support means the course does not end on the day. I have no hesitation in recommending this Leadership course to middle managers or school leaders.
Ian Redford, Assistant Head Teacher, Thornhill School, Sunderland
I particularly like the way in which you have phrased the feedback report and having done these for other instruments, I am aware of how challenging producing a balanced report can be. You are clearly skilled in giving balanced feedback in a manner which maintains self esteem.
Shirley Borscho, Head of HR, BBC People,
The programme presented practical tools for taking back and adapting and developing in our normal working days. Both presenter's Dave and Phil, made the sessions interesting and easy to understand the principles we were training on. A definite benefit to the Company!
Steve Thompson, Managing Director EOS Ltd,
I would recommend Sampson Hall’s Strategic Risks module as a must for all businesses that are drawing up their medium to long-term plans and want to ensure their success.
Dr Katie Porkess MSc, MBA, PhD of Katie Porkess Consultancy,
The buzz in the room and on into the evening is evidence of the inspirational input that you gave us, with not only excellent content, but first-rate engaging presentation. Truly excellent. The feedback I have had is that this was the best Chief Executive’s conference since they started 6-7 years ago.
Peter Stephenson CEO Exeter YMCA,
A very helpful and informative course, given in a relaxed environment. It has definitely given me more confidence in presenting.
Kim De Vries, Vet at St David's Poultry ,
Thanks for providing such a valuable training session – it’s pushed my management skills to a whole new level and I’m sure that I’ll use all of the skills that you have taught throughout my entire career. I would highly recommend anyone thinking of this area of development training to pick Sampson Hall – first class.
Alan Hennis, Head of Design EOS,
Sampson Hall have a wealth of experience and knowledge, and having used Dave and Phil to deliver leadership training for the North East Management Academy, they were extremely professional and effective, and I look forward to working with them again.
Sarah Anderson, Business Development Manager, TDR Group,